Receptionist/Administrative Services

Reports To: Office Manager
Location: Sioux Falls
FLSA Status: Non-Exempt, Hourly

SUMMARY

This position is very critical as it is the face and representation of the Sioux Falls office and, they are the first person a
guest meets when arriving to the office and the last person as they leave. This position requires a person that is friendly,
professional, courteous, and organized to name a few. This position will support multiple projects, with varying and
changing priorities, meeting tight deadlines is imperative. Must be able to work both independently and collaboratively and
possess a strong service orientation.

ESSENTIAL FUNCTIONS

Office Support

• Greet all visitors and announce them to the proper department or specific staff member. 
• Answer the telephone switchboard (Central Region), screening and directing calls.
• Interfacing with clients and all levels of staff in a professional and courteous manner.
• Provide general clerical support to the Central Region, including, but not limited to, preparing letters, labels, binders, and maintaining office calendar.
• Support the architectural/engineering staff with redlines, formatting specifications, filing, updating plan sets, etc.
• Effective handling of confidential data and sensitive information.
• Processing outgoing shipments and handle incoming mail and packages.
• Maintain records system, including filing, scanning, retrieving and archiving documents, researching files, etc.
• Manage credit card invoices and expense reports for the Sioux Falls office.
• Coordinating external events logistics and schedules along with arranging lunches for the office as needed. 
• Maintain calendars, makes appointments and pool car requests, arrange meeting rooms.
• Coordinate special projects as assigned and provide basic research and data collection for those projects.
• Other duties as assigned.

Business Development Support 

• Ensure database (Vision) is updated with prospects/opportunities information.
• Prepare internal and external correspondence, such as reports, welcome packets, and marketing information, as requested.
• Assist in market research and lead generation by sourcing local sources (newspapers, television, chamber and local school districts etc.).
• Provide assistance with proposal development efforts. 
• Follow up on Business Development opportunities and set up appointments. 
• Coordinating special projects as assigned and providing basic research and data collection for those projects.
• Effective handling of confidential data and sensitive information.

KNOWLEDGE, SKILLS AND ABILITIES

To perform the essential functions of this position successfully, an individual should demonstrate the following
competencies:

• Ability to work on multiple projects with minimal supervision in a fast-paced environment 
• Organized and detail oriented, with the ability to double-check own work for accuracy. 
• Strong written and oral communication skills, along with the ability to proofread for content, grammar etc. 
• Computer literacy with proficient use of Microsoft Suite is essential

QUALIFICATIONS

• Associates degree -preferred.
• Three years of office/clerical experience preferred

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